Implementation Manager

Adaptive Digital is a leading agency focusing on recruitment solutions in the fields of digital marketing and digital analytics. With offices in London, New York, San Diego and Berlin, we are located at the global digital hotspots and support hidden champions, medium-sized enterprises, big corporates and digital agencies to fill key vacancies within their organization. Our specialty expertise encompasses positions in performance marketing, media, and eCommerce

Our client is a global market leader in the field of e-commerce / AdTech with a very large customer base across all regions. In order to bring the company to the next level, we are currently looking for a:

 

Launch & Implementation Consultant DACH
 

The offer includes:

  • Joining a market leading Tech and eCommerce company to be based out of Berlin;
  • Having a strong experienced (remote) leadership based in the UK
  • Nice work environment in the heart of Berlin (German required);
  • Safety of a large software company;
  • Excellent learning ground with a career development plan.

 

Your responsibilities include:

  • Consult business clients during the software launch and implementation phase;
  • Managing the onboarding and training process;
  • Assist with configuration and troubleshooting during the initial phase;
  • Coordinate the status reporting across the client portfolio;
  • Support the sales team in implementation during pre-sales activities;
  • Working closely with Tech and Product Management and provide feedback on enhancements and improvements needed;
  • Ensure the timely delivery of all implementations within the given budget;
     

Your profile includes:

  • At least 3 years of working experience in the field of SaaS / eCommerce in technical client support;
  • Strong working knowledge of HTML, CSS, Excel, FTP Clients, Photoshop, and web browsers;
  • Expertise in eCommerce marketplaces (eBay or Amazon) or digital marketing is a plus;
  • Fluent German skills;
  • Experience in giving webinars and strong presentations skills in the DACH region;
  • Strong oral and written communication skills and consulting abilities;
  • The ability to present ideas effectively to individuals or groups.

 

 

For further information please contact us and send your application to:

Marek Wierzbicki

Director Digital Recruitment

Adaptive Business Group

 

E-Mail: marek.wierzbicki@adaptive-digital.com

Tel.: +49 (0) 174 657 6205