Product Owner CRM (m/w/d)

  • Location

    Ratingen, Germany

  • Sector:

    E-Commerce

  • Job type:

    Direct Hire

  • Contact:

    Christian Schinner

  • Job ref:

    19576

Adaptive Digital is a leading agency focusing on recruitment solutions in the fields of digital marketing and digital analytics. With offices in London, New York, San Diego and Berlin, we are located at the global digital hotspots and support hidden champions, medium-sized enterprises, Fortune 500 companies, and digital agencies to fill key vacancies within their organization. Our specialty expertise encompasses positions in performance marketing, media, and eCommerce.

 

For one of our Key-Accounts based in Düsseldorf we are searching for a Product Owner CRM.

 

Your responsibilities :

 

  • Ownership for the technical CRM-landscape at, including infrastructure & architecture, data & tools
  • Support business departments and suppliers to ensure an unique experience of the client’s loyalty program
  • Define concepts to further extend/optimize the experience of the client’s loyalty program
  • Lead agile process of optimizing the CRM landscape
  • Manage projects to further optimize the use of our customer data / behavioral data to extend and increase the relevance of our customer communication (e.g. projects in the areas of personalization or CDP)
  • Discover new market trends regarding the development of the CRM setup

 

Your skills:

 

  • Extensive experience (at least 3 years) in the area of CRM
  • Track record in lean startup & agile project methodologies in product development
  • Experience with CRM technologies/direct marketing is mandatory
  • Marketing cloud-experience (preferably Salesforce)
  • Experience with Microsoft Azure & Databricks
  • SQL experience
  • Proficient command of English

 

Sounds intriguing?

Then I am looking forward to your most recent CV or further questions on the opportunity to:

Denny Meier

Senior Recruitment Consultant

Mob: +49 173 546 3909

Tel: +49 30 39 79 69 78

denny.meier@adaptive-digital.com