Background
Our client is a fast-growing leader in communications services for M2M and the Internet of Things (IoT). They are seeking a proven and well-organised Sales Executive to help them grow and manage their customer base in Germany.
The role
As part of his/her duties, the Sales Executive will seize the opportunity to act as part of a cohesive team of sales professionals responsible for expanding the business.
The role requires some technical knowledge, a realistic approach and attention to detail to meet and deliver customer expectations. This is a unique opportunity to join a dynamic and growing organisation within the exciting IoT sector.
This is a key position within our German subsidiary working closely with the marketing and sales teams to build close relationships with new / current customers and partners / distributors
Key relationships
The candidate will interact with the following entities:
Externally:
- Customers across all M2M-IoT verticals
- Partners / Distributors
Internally:
- Field Marketing, Sales and Business Development
- Other internal teams like Service Desk, Technical Support, Finance and Management
Salary
This is a permanent position with a compensation composed of a basic salary plus a performance bonus depending on profile and experience.
Responsibilities and Duties
- Promote the compny's services and value proposition
- Identify new sales opportunities and maximize leads generation by working with our team/partners
- Manage and develop key accounts
- Generate a high volume of sales by managing the complete sales process with a focus on value added selling (HW + connectivity + value added services)
- Manage and support sales process with dealers/partners
- Internet market research identifying target contacts within potential market segments
- Manage customer enquiries, day-to-day administrative tasks, usage and billing queries and work to develop customer relationships and account growth
- Work with a diverse business audience from high-end systems-integrators, solution providers, OEMs, through to multi-national procurement teams
- Develop key actions to retain and grow high value customers
- Strengthen client relationships through the follow-up of key actions and improvements
- Up-sell/X-sell and leverage business from new and established customer relationships
- Support our team on invoicing and payment processes at customers
- Propose processes/services improvements linked to account management and customer needs
- Help customers solve their business problems through excellent consultation
- Report accurately key tasks and processes as required to ensure sustainable improvement in customer relationship management
- Monitor systematically opportunities and accounts in our CRM system (Salesforce)
- Prepare customer facing presentations and write commercial proposals
- Attend in-house sales training events
Person Specification
Skills & Qualifications
- Technology sales experience ideally within Telecom/M2M market
- Good knowledge of the M2M-IOT ecosystem is clearly a plus
- Successful history of net new business sales and targets achievements
- Solid ability to sign new profitable businesses
- Ability to identify key customers’ business issues while proposing adapted solutions
- Excellent written, face to face and phone communication skills
- Natural rapport and relationship builder with the ability to quickly engage with a wide variety of people
- Commercially confident with the ability to speak with multiple stakeholders in both SMEs and large organizations
- Bachelor’s degree, Master/Engineer degree preferred
- Fluent in German and English
- Ability to use Microsoft Office and Salesforce