eCommerce

For online retailers, eCommerce teams can be some of the most critical employees on company payroll.

Adaptive approaches the search looking for candidates who are business people first, marketers second.

Project Management

​We evaluate PM expertise across key areas:

  • Experience interfacing between stakeholders
  • Agile & Waterfall metholdology exposure
  • Budget management
  • Solution implementation

E-Shop Management

We screen for:

  • Platform expertise (Hybris, Magento, Spryker, Oxid, Shopware etc.)
  • Online merchandising experience
  • Services exposure (payments, logistics, inventory management)

UX/UI

We focus on candidates with strong backgrounds in:

  • User Experience/Interface Design & Testing
  • Wireframing
  • Customer Interaction & Heat-mapping
  • Customer Journey

CRO

We engage candidates who bring compelling examples of converting visitors to customers, offering:

  • Broad web analytics tool exposure
  • A/B and multivariate testing
  • Data collection & real-time decision-making experience

Active jobs

Digital Marketing Manager

Berlin
Germany
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Momentan suchen wir für ein Venture Capital mit einem stabilen, wachsenden Portfolio an F&B- und E-Commerce-Kunden für eine aufsteigende Premium-Weinmarke einen Digital Marketing Manager! In Zusammenarbeit mit einer Premium-Catering-Firma ist das Venture Capital auf Mission einen alkoholfreien Apéritif noch stärker auf den Markt zu bringen; dafür suchen sie einen Digital Marketer mit Erfahrung aus dem Retail/D2C-Markt um die Brand weiter auszubauen. Priorität hat hier die Marke zum großen Namen in der digitalen Welt hochzuziehen; gezielt mit Storytelling durch Kanäle wie Social Media, Website, Mobile und weiteren digitalen Touchpoints lebt sowohl deine Kreativität als auch deine strategische Affinität die Rolle vollkommen aus um Awareness zu schaffen und den Online-Shop zum Erfolg zu führen! Der spannendste Teil daran? Insgesamt steht das Produkt in Early Stages, wiederum bietet Dir das alle bestmöglichen Opportunities: Du bist die erste Person in der Rolle und hast somit vollständige Kontrolle über die Entwicklung und Konzeption der Marketing-Stratgie, das Produkt steht kurz vor einem e-Shop-Relaunch, Full Ownership über die digitale Kommunikation und langfristig die Chance auf Anspruch an Equity! Klingt soweit spannend? Dann würde ich mich liebend gerne näher mit Dir austauschen und freue mich auf Deinen CV!

Strategic Account Manager

London
United Kingdom
Up to £45,000 base salary, plus bonus and benefits
Strategic Account Manager London/ Hybrid  We are currently seeking an Strategic Account Manager to join one of the rapidly expanding firms in retention marketing. You'll spearhead relationships and strategies for a select group of top-tier clients. Your responsibilities include leading email and retention strategies while overseeing their execution with our creative and implementation team. This dynamic role demands a blend of strategic thinking, project management prowess, excellent communication, and interpersonal skills to consistently deliver outstanding results to our clients.  Main Responsibilities: Managing a select group of 4-5 key accounts within the agency. Leading strategy and communication to clients to ensure we are delivering excellent service and performance.   Project manage the delivery and execution of our service with the creative and implementation team. Reporting to clients on performance and strategy, both in person and remotely Dedicated learning and development within Email, Retention and e-commerce to keep up with trends and share insights with the wider delivery team.  Attend and host workshops on technical and soft skills to develop the skill set of a Retention Marketing Manager. Regular data analysis and performance reviews within third-party software (Klaviyo, Google Analytics, Google Sheets, Triple Whale).  Opportunity to grow into a wider strategic resource for the rest of the agency, auditing accounts and supporting audits within the sales process.   Key Skillsets: 2+ Years Klaviyo Experience (Strongly Preferred) Direct to Consumer brand OR E-commerce agency experience (Strongly Preferred)  Passionate and dedicated to learning in and around Email Marketing, Retention and E-commerce - ESSENTIAL  Numerical and Analytical Skills for data and performance  Great communication and relationship-building skills for working with clients  Benefits: Base + Commissions based on client retention Company Apple Mac Laptop and relevant software Access to all agency training and industry resources Individual Training and development budget Entering a role with High growth potential  Opportunity to work with some of the US & UK’s fastest growing and most exciting e-commerce brands.   If this role aligns with your career aspirations, seize the opportunity and apply today! No CV? No problem – utilize your LinkedIn or XING profile. If you know someone who would excel in this position, encourage them to apply. Take advantage of our referral program, where you receive €500 / £425 / $530 / SGD730 for a successful referral, and we make an equal charitable donation. For any questions or further information, please contact Alisa Liddell: alisa.liddell@adaptivebusinessgroup.com +442034733808 #LI-AL1 #LI-Hybrid

Accounting Analyst

Playa Vista
United States
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Role: Accounting Analyst Company: Our client is a leading pet tech and software solution company dedicated to providing high-quality tech services for pet care merchants. Their platform specializes in scheduling, messaging, and payments, streamlining operations for pet care businesses. About the Role: Our client is seeking a detail-oriented Accounting Analyst who will be a vital member of their finance team, contributing to the meticulous management of the company's financial operations. This position is a hybrid role, with an estimated 2-3 days a week spent in the LA office. Responsibilities: Drive the accounting close and reporting process, including preparation and review of journal entries, account reconciliations, financial statements, and various financial analyses. Ensure day-to-day deliverables are executed efficiently and accurately, while remaining adaptable to changing priorities and additional responsibilities. Collaborate with managed payroll services to ensure timely and accurate payroll processing; prepare necessary supporting documentation. Prepare month-end close journal entries, covering various areas such as payroll, vacation accrual, cash, leases, debt, prepaid assets, fixed assets, allocations, and consolidation. Assist in financial statement preparation and analysis, investigating monthly fluctuations and variances. Provide support for special projects and offer cross-functional assistance on ad hoc initiatives. Qualifications: Bachelor's degree in Accounting, Finance, or a related field of study; CPA certification is a plus. Minimum of 2 years of experience in accounting. Previous experience in high-growth companies or a background in Big 4 accounting firms is preferred; SaaS experience strongly desired. Demonstrated extreme attention to detail and a commitment to precision. Excellent communication skills to effectively collaborate with various teams. A team player with a positive attitude, who thrives on challenges. Results-oriented mindset with structured thinking and a proactive problem-solving approach. While a strong background in accounting is essential, a broader understanding of business operations and strategic planning would be advantageous. Benefits: Competitive salary and benefits package. Opportunity to be a part of a fast-growing and innovative tech company. Collaborative and inclusive work environment.

Senior Financial Planning and Analysis Manager

Playa Vista
United States
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Role: Senior Financial Planning and Analysis Manager Company: Our client is a leading pet tech and software solution company dedicated to providing high-quality tech services for pet care merchants. Their platform specializes in scheduling, messaging, and payments, streamlining operations for pet care businesses. About the Role: Our client is seeking a detail-oriented professional to lead the charge in driving financial planning, analysis, and strategic decision-making processes. Your expertise will be instrumental in guiding the company towards sustainable growth and success. This position is a hybrid role, with an estimated 2-3 days a week spent in the LA office. Responsibilities: Lead the development and implementation of financial planning processes, including budgeting, forecasting, and long-range planning. Develop financial models and scenarios to support decision-making and strategic initiatives. Provide strategic insights and recommendations based on financial analysis to support business decisions and drive growth. Collaborate with cross-functional teams to develop key performance indicators (KPIs) and metrics to monitor business performance. Conduct variance analysis and identify areas of improvement to optimize financial performance. Qualifications: 5+ years of relevant experience. Bachelor’s degree in Accounting, Finance, or related field of study. Experience with tech startups; SaaS experience strongly preferred. Ability to apply critical thinking skills to analyze problems and solve issues. Strong analytical skills and proficiency in financial modeling and data analysis. Excellent communication skills to effectively convey complex financial concepts to non-financial stakeholders. A team player who thrives on challenges and brings positive energy to the table. Benefits: Competitive salary and benefits package. Opportunity to be a part of a fast-growing and innovative tech company. Collaborative and inclusive work environment.

TEAM LEAD CUSTOMER SERVICE (M/W/D)*

Heinsdorf
Germany
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TEAM LEAD CUSTOMER SERVICE (M/W/D)* Für einen unserer Lieblingskunden, ein eCommerce Giant, suchen wir derzeit einen Teamlead für ihre Customer Service Abteilung. Sie legen großen Wert auf ein leistungsstarkes Team, um ihre Kunden den bestmöglichen Service zu bieten. Aus diesem Grund suchen wir ab sofort und in Vollzeit engagierte und versierte Mitarbeiter für ihren Standort in Heinsberg, die Freude daran haben, in einem internationalen Umfeld zu arbeiten. 4 Tage pro Woche muss man ins Büro gehen. Aufgaben und Verantwortlichkeiten: Führung und Betreuung eines Teams von etwa 15 Mitarbeitern im E-Commerce-Kundenservice sowohl fachlich als auch disziplinarisch Coaching und Förderung der Teammitglieder Kontinuierliche Überprüfung und Optimierung der Standardprozesse im Tagesgeschäft Erstellung von Schichtplänen und Einarbeitung neuer Mitarbeiter Leistungsmessung sowie Überwachung wichtiger KPIs wie SLA, C-SAT-Werte, Erreichbarkeit usw. über alle Kommunikationskanäle Effektives Management von Kundenrückmeldungen über verschiedene Plattformen Enge Zusammenarbeit mit der Logistikabteilung und anderen Interessengruppen Mitarbeit an vielfältigen und interdisziplinären Projekten Anforderungen und Qualifikationen: Mindestens 2-3 Jahre Erfahrung in der Leitung von Mitarbeitern im Bereich Kundenservice/Kundenbetreuung Abgeschlossene Ausbildung oder Studium Ausgezeichnete Deutschkenntnisse in Wort und Schrift Hands-on-Mentalität Digitales Mindset Teamfähigkeit Ausgeprägte Organisationsfähigkeit Sicherer Umgang mit MS-Office und MS-Teams Erfahrung im E-Commerce und mit Zendesk von Vorteil Gute Englischkenntnisse wünschenswert Was Sie erwartet: Flexible und familienfreundliche Arbeitszeiten: Gleitzeit, Möglichkeit zur hybriden Arbeit 30 Tage Urlaub Gemeinsame Vision und klare strategische Ausrichtung für eine sinnstiftende Tätigkeit Vielfältige Aufgaben Arbeit in einem internationalen Umfeld Enge Zusammenarbeit mit anderen Abteilungen Internes Coaching- und Weiterbildungssystem Kostenlose Parkplätze vor Ort und gute Anbindung an öffentliche Verkehrsmittel JobRad-Option Betriebliche Altersvorsorge-Unterstützung über gesetzliche Vorgaben hinaus Mitarbeiter-Rabatt Klingt spannend? Bewirb dich bitte sofort! Alle Fragen kann man an Luke Flierl schicken. luke.flierl@adaptive-digital.com Bewerber*innen ohne eine EU-Arbeitserlaubnis können leider nicht berücksichtigt werden. #LI-LF2 #LI-Remote

Office Manager

Berlin
Germany
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Wir sind momentan im direkten Kontakt mit der Gründerin einer 20+ Jahre aktiven, stabilen Berliner Digitalagentur in Zusammenarbeit auf der Suche nach ein/er Office-Manager/in! Im Team gilt eine gute Arbeitsatmosphäre auf Augenhöhe – hier arbeitest Du mit rund ums Thema Performance Marketing hochspezialisierten, erfahrenen Digitalexperten. Dank starkem Teamzusammenhalt gelten hier flache Strukturen und somit auch kurze Kommunikationswege um Deine Arbeit bestmöglich zu enablen! Ebenfalls gilt das natürlich für die Geschäftsführerin, die hands-on tätig ist und eine klare, direkte Zusammenarbeit ermöglicht. Zuständig bist du hier für die typischen administrativen und organisatorischen Aufgaben innerhalb im Office und im Team; von Frontdesk, Korrespondenz mit externen Dienstleistern und Lieferanten, Event-Planning und Travelmanagement, Terminvorbereitung, Unterstützung der Geschäftsführung – mit Deiner Persönlichkeit strahlst du selbstverständlich ebenso – und das alles verbunden mit wunderschönem Spreeblick! Zudem ist die Stelle neben Vollzeit auch stattdessen als 30h/4-Tage-Modell ausübbar, falls Dir das besser passen sollte. Klingt soweit spannend? Dann lass uns das Ganze doch gerne direkt näher besprechen – wann hättest Du Zeit für einen Austausch? ? #LI-TB1 #LI-Hybrid

Field Sales Executive

Playa Vista
United States
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Job Title: Field Sales Executive Company: Our client is a leading pet tech and software solution company dedicated to providing high-quality tech services for pet care merchants. Their platform specializes in scheduling, messaging, and payments, streamlining operations for pet care businesses. Role Overview: Our client is seeking an experienced and dynamic Field Sales Executive to join their growing team. The ideal candidate will be passionate about sales, possess an entrepreneurial spirit, and thrive in a fast-paced environment. As a Field Sales Executive, you will be responsible for the full sales cycle, from prospecting to closing deals, and play a crucial role in expanding their presence in the pet care industry. Responsibilities: Conduct thorough market research to identify potential clients and opportunities in the Los Angeles territory. Develop and maintain a strong understanding of tech and software solutions to effectively communicate the value proposition to potential clients. Proactively visit local vendors and companies, meet with owners, and conduct product demonstrations to showcase the benefits of the technology. Build and nurture relationships with key decision-makers to understand their business needs and tailor solutions to meet those requirements. Lead negotiations, prepare proposals, and close new client contracts. Collaborate with the internal team to ensure a seamless transition from sale to onboarding. Qualifications: Proven experience in field sales, with a track record of meeting and exceeding sales targets. Demonstrated success in selling technology solutions, preferably into small to medium-sized businesses (SMBs). Excellent communication and presentation skills. Self-motivated with a proactive and results-driven approach. Ability to work independently and as part of a collaborative team. Location: Los Angeles, CA (Territory-based) Benefits: Competitive salary/OTE and benefits package. Opportunity to be a part of a fast-growing and innovative tech company. Collaborative and inclusive work environment. #LI-KK2  

People and Office Manager

Playa Vista
United States
$70,000 - $80,000 Base Salary
Role: People and Office Manager Company: Our client is a leading pet tech and software solution company dedicated to providing high-quality tech services for pet care merchants. Their platform specializes in scheduling, messaging, and payments, streamlining operations for pet care businesses. About the Role: Our client is seeking a dynamic People and Office Manager to join their growing team. Someone who is highly organized and an experienced professional who can become a key player in the company. As a People and Office Manager, you will play a crucial role in office setup and management, overseeing day-to-day operations, coordinating company and team events, and contributing to the positive work environment they strive for. **This position is a hybrid role, with an estimated 2-3 days a week spent in the office. Responsibilities: Manage and supervise day-to-day office operations, ensuring a smooth and efficient work environment. Coordinate and organize company and team events, fostering a positive and collaborative culture. Assist in new hire onboarding, helping integrate new team members seamlessly into the company. Work closely with the co-founder and other members of the leadership team to execute strategic initiatives. Spearhead initiatives to enhance employee engagement and satisfaction. Oversee facilities management and liaise with vendors to ensure a well-maintained office space. Play a pivotal role in cultivating a positive workplace culture. Qualifications: Proven experience as an Office Manager, People Operations, Administrative Assistant or related role. Exceptional organizational and multitasking abilities. Strong interpersonal and communication skills. Ability to work independently and collaboratively. Experience in planning and executing company events. Familiarity with onboarding processes and employee engagement strategies. Comfortable working in a hybrid office setting. Benefits: Competitive salary and benefits package. Opportunity to be a part of a fast-growing and innovative tech company. Collaborative and inclusive work environment. If you are a motivated professional with a passion for creating positive workplace environments, we invite you to apply for this exciting opportunity to contribute to the success of our dynamic team. #LI-KK2

Read our Blogs

08. 06. 2018

How To Move Up Fast In E-commerce

Global e-commerce continues to grow at a rapid rate, with digital experience giant Adobe’s recent $1.68bn purchase of platform provider Magento underscoring the anticipated future value of the sector.Adaptive’s recruiters are often asked e-commerce professionals what they can do to accelerate their career growth and capture the potential of this fast-evolving space.Here are some ideas on how to move up the e-commerce career ladder fast.