CRM Project Manager (HubSpot)

Founded with a vision to empower businesses with seamless technological solutions, our client is an innovative company which has quickly become a leader in the digital space. With a focus on providing transformative strategies and tools, they assist organizations in optimizing their operations, enhancing customer experiences, and boosting growth. 

Are you a seasoned Project Manager with a knack for CRM?
I'm on the lookout for a talented individual to join our client's dynamic team. In this role, you'll take charge of developing and executing technical and non-technical project plans. Your expertise will shine as you guide CRM onboarding and system integration projects within the organization, utilizing your full-cycle experience from discovery to UAT, implementation, integrations, and change management.

Your key responsibilities will include:

1. Project Scheduling | Budget Planning

• Craft meticulous project plans tailored to stakeholder needs, ensuring on-budget delivery of desired outcomes.
• Collaborate with Resource Managers to forecast resource requirements and optimize resource allocation.
• Prepare and maintain project budgets aligned with scope and resources, keeping budgets on track.
• Facilitate productive project stakeholder meetings.
• Resolve budget overruns, liaising with Key Account Managers to seek additional budget if feasible.

2. Project Tracking | Project Reporting | Project Administration

• Oversee the creation, distribution, and storage of all project documentation. 
• Ensure timely preparation of briefs and resolve unclear or incomplete brief situations.
• Maintain transparent progress reporting to proactively identify and address potential issues.
• Actively track project members' progress against commitments.
• Monitor and report on project status, ensuring alignment with client goals and contracts.

3. Project Communication | Project Timeliness | Client Satisfaction

• Drive efficient project meetings using the SPAT Method.
• Recognize and communicate emerging problems and facilitate their resolution with a sense of urgency.
• Provide consistent project updates to various stakeholders, conveying strategy, adjustments, and progress.
• Communicate deadlines to all project stakeholders, both internal and client-side.
• Monitor and manage client communications to ensure prompt responses.
• Proactively resolve project roadblocks, whether internal or client-related.
• Measure project performance and identify areas for improvement.

Requirements:

• Bachelor's degree or equivalent in a related field.
• Mid-senior years of experience in Project Management.
• Experience in system integration projects.
• Proficiency in Project Management Methodologies, preferably with formal training.
• Experience with IT/website projects is a plus.
• Understanding or sound knowledge of CRM platforms like HubSpot.
• Experience in a Consultancy, Agency, or Software development organization.
• Proven ability to complete projects within defined scope, budget, and timeline.
• Familiarity with Project Management Software (e.g., TeamLeader Orbit, TeamGantt, Monday.com).
• Proficiency in Google applications, including Google Docs, Google Sheets, and Google Mail.
• Fluent in both spoken and written German and English.

If you're a proactive, results-driven Project Manager with a passion for CRM, I'd love to hear from you. Apply today, or email me with your CV at jan@adaptive-digital.com!

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